Privacy Policy

At Pend0ra, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

Personal Information

When you make a purchase or interact with our website, we collect personal information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely and not stored on our servers)

Device Information

We collect data about the device you use to access our site, including:

  • IP address
  • Browser type
  • Operating system
  • Time zone

Usage Information

We gather information about how you interact with our website, including pages viewed, time spent on the site, and links clicked.

Cookies and Tracking Technologies

We use cookies, web beacons, and log files to enhance your browsing experience and collect information about your interaction with our website.

How We Use Your Information

We use the collected information to:

  • Fulfill your orders and process payments
  • Provide customer support
  • Communicate updates, promotions, or changes to our policies
  • Improve our website and customer experience
  • Detect and prevent fraud or unauthorized transactions

Sharing Your Information

We respect your privacy and do not sell your information to third parties. However, we may share your data with trusted partners and service providers, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping companies (e.g., USPS, UPS, FedEx)
  • Analytics tools (e.g., Google Analytics)

We only share information necessary for these partners to perform their services.

Your Rights

If you are a resident of the USA, UK, or Canada, you have certain rights regarding your personal information:

  • Access: Request details about the personal information we hold.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data (subject to legal and operational limitations).

To exercise your rights, contact us at info@pend0ra.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their policies.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Last Updated" date will be revised.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us:
Email: info@pend0ra.com
Address: 9050 Cypress Green Drive, Suite 401, Jacksonville, FL 32256, United States

Thank you for trusting Pend0ra. Your privacy is important to us.